Shipping policy

We find dog products we love and ship them directly from the suppliers to your door!

Giveaway items may take up to 40 days to arrive since they come from abroad. We greatly appreciate your patience in this regard. In order not to lose our shirt in doing these kinds of "free + shipping" offers, we ship these items without door-to-door tracking and via a more economical shipping courier. If your item doesn't arrive in 40 days, drop us a mail and we'll investigate and either resend your order via tracked shipping or give you a refund (whatever you prefer).

All other items take 2-3 weeks to arrive. These items are trackable via your national shipping courier (USPS, Australia Post, Canada Post, etc). 

Also, please note that items on our store come from a range of different suppliers so, if you ordered more than one item, they will likely arrive in distinct packages within a few days of one another.

✔️PROCESSING TIME
• Printing/Packaging time before shipping 2-8 business days (average 4 days)
• During the peak, seasonal months order processing can take 5-12 business days.

✔️SHIPPING TIME
• USA: 14-21 Business Days (average 4 business days)
• Canada: 14-21 Business Days
• Worldwide: 17-28 Business Days